Withdraw from your contract

If you bought a paid plan as a consumer and live in the European Union, the European Economic Area or the United Kingdom, you have 14 calendar days from the purchase to withdraw without giving a reason. We refund 100 % of what you paid.

• Sending this form within the 14 days is enough: the date you send it is what counts.
• We email you an acknowledgment of receipt straight away, with what you sent and the date and time.
• We end the subscription (your account moves to the Free plan) and refund you within 14 days at most, by the same payment method and at no cost to you.

If you bought it for your company or your professional activity, the law gives no right of withdrawal: to stop paying, cancel the renewal in Billing → Manage billing.

All the conditions are in section 5 of the Terms of service.